AC down in a heat wave? No heat in winter? Our certified HVAC technicians respond 24/7 across all five boroughs. From window units to central systems to building boilers — we fix it fast.
We repair and service all heating and cooling systems used in NYC's diverse building stock.
From window units in pre-war walkups to central systems in high-rises, we diagnose and repair AC failures fast. Compressor, capacitor, refrigerant, coil — we fix it same day in most cases.
Gas furnace failures, steam boiler issues, and hydronic system problems are common in NYC's older buildings. Our technicians work on all major brands and NYC building system types.
Modern NYC buildings increasingly use heat pump systems for year-round comfort. We service and repair all major heat pump brands including Mitsubishi, Daikin, LG, and Carrier mini-splits.
When repair isn't cost-effective, we provide full HVAC system replacement with same-day or next-day installation available for true emergencies. We handle DOB permit coordination.
New York City's climate is extreme by any standard. Summers regularly see heat index values above 100°F, while winters can drop well below freezing for weeks at a time. For the 8+ million residents packed into NYC's dense building stock — ranging from 1890s tenements to modern glass towers — a failed HVAC system is not just uncomfortable. It can be life-threatening.
NYC has more heat-related deaths than any other weather phenomenon. When your AC fails during a July heat wave, it's a medical emergency for elderly residents, young children, and anyone with cardiovascular or respiratory conditions. Similarly, a heating failure in January — especially in a building where steam or hot water heat is central-controlled — leaves residents in near-freezing indoor temperatures.
New York City's building diversity means HVAC technicians need expertise across many different system types:
New York City has some of the strictest residential heating laws in the country. Under NYC Administrative Code § 27-2029, landlords must provide heat during the "heat season" (October 1 through May 31) according to specific temperature requirements. Violations result in fines, and persistent failures can result in the city making emergency repairs and billing the landlord.
If your landlord fails to restore heat within a reasonable time, document the failure with photos, temperature logs, and written notifications. House Help Services can provide written documentation of the system failure for use in housing court or 311 complaints.
NYC summers bring a familiar crisis: millions of aging AC units struggling against 95°F heat, overtaxing circuits and wearing out compressors simultaneously. When your AC fails during a heat emergency, you need a technician fast. House Help Services maintains an expanded service team during heat advisory periods specifically to handle the surge in AC repair calls across NYC.
We carry the most common replacement parts — capacitors, contactors, fan motors, and refrigerant — on our service vehicles so that most standard AC repairs are completed in a single visit, without waiting for parts to be ordered.
Yes. NYC law requires heat from October 1 through May 31. Between 6 AM and 10 PM, indoor temps must be at least 68°F when outside is below 55°F. Between 10 PM and 6 AM, at least 62°F. Call House Help Services and notify your landlord in writing immediately if heat fails.
Standard repairs typically cost $200–$600 (capacitor, thermostat, igniter replacements). Major repairs like compressor or heat exchanger run $500–$2,500+. Full system replacement is $3,000–$12,000+ depending on type. We provide upfront pricing before any work begins.
Most likely causes: low refrigerant from a leak, failed capacitor or compressor, or dirty coils blocking airflow. NYC's summer heat makes AC failures emergencies — we diagnose and repair same-day in most cases with parts on the truck.
Call House Help Services at (206) 401-7828 immediately and notify your landlord in writing. Use space heaters to maintain safe temperatures while waiting. Do NOT use gas stoves or ovens for heat — this is a carbon monoxide risk. Document temperatures with photos for potential housing code violations.
Twice a year — spring before cooling season and fall before heating season. NYC's extreme temperatures and dense building environments put extra strain on systems. Regular maintenance prevents emergencies and is required by many NYC co-op boards and commercial leases.
Certified HVAC technicians on call 24/7 across NYC. Fast, upfront, reliable.
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